At Rula, we believe that mental health is as vital as physical health. We are on a mission to destigmatize mental healthcare, making it an integral part of overall well-being. By providing evidence-based, compassionate care, we empower individuals to thrive. If you're passionate about making a positive impact and being a force for change in mental healthcare, you've found your community.
Rula operates as a remote-first company, fostering a healthy work-life balance for our team. We currently welcome applicants from most U.S. states, with the exception of Hawaii.
The Opportunity: Manager, Security Operations
We are seeking a dynamic and technically astute Manager, Security Operations to lead the charge in safeguarding Rula's critical data and systems. In this pivotal role, you will define and refine how we detect, investigate, respond to, and learn from security incidents. This isn't just a management position; you'll be a hands-on leader, coaching a team of skilled engineers while diving deep into detection engineering, alert tuning, incident response, runbook development, operations, and security automation.
You will be instrumental in managing relationships with key security operations vendors and collaborating extensively across Security, Engineering, IT, Compliance, Privacy, and external partners. Your work will directly enhance Rula's ability to protect sensitive patient and provider data. We're looking for a leader with agency and support to build practical, impactful security operations within a high-trust environment where clear communication, sound judgment, and measurable outcomes drive our success, not titles or jargon.
What You'll Bring: Required Qualifications
5+ years of professional experience in security operations, detection engineering, incident response, threat hunting, cloud security, or a related security engineering role.
2+ years of direct people management experience leading security engineers, incident responders, analysts, or a security operations / detection and response team.
Hands-on proficiency in building, tuning, and operating detections within a modern SIEM, and managing a SOAR tool (or comparable security operations solutions).
Demonstrated expertise in leading or significantly contributing to incident response efforts, including triage, containment, stakeholder communication, and post-incident improvements.
Working knowledge of cloud service provider and SaaS security telemetry, identity logs, endpoint security signals, and common attacker behaviors.
Even Better If You Have: Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
Experience in healthcare or another regulated environment where incident response, privacy, and compliance requirements intersect.
Experience owning an MDR provider relationship, including defining escalation quality expectations, running vendor reviews, and improving vendor-to-internal handoff workflows.
Experience applying MITRE ATT&CK, threat hunting methodologies, or detection engineering frameworks to prioritize and address coverage gaps.
Proficiency in querying and analyzing security data using SQL, Python, or similar tools; familiarity with security data lakes, OCSF, Athena, Trino, Panther, or comparable platforms is a plus.
Experience building or improving security on-call rotations, shared escalation models, incident command structures, tabletop exercises, or post-incident review practices.
Relevant security certifications such as OSCP, GCIH, GCIA, GCFA, or GSOC.
Your Well-being Matters: Benefits & Perks
We're deeply committed to the well-being of our team members. As a full-time employee at Rula, you'll receive:
100% Remote Work Environment: Enjoy the flexibility to balance professional and personal commitments (must be based in the United States, excluding Hawaii).
Attractive Compensation: Full transparency of pay ranges, regardless of your U.S. location.
Comprehensive Health Coverage: Medical, dental, vision, life, disability, and FSA/HSA options.
401(k) Plan Access: Invest in your future with our retirement savings plan.
Generous Time-Off: Including two company-wide shutdown weeks annually for collective self-care (for most employees).
Paid Parental Leave: Support for all parents, including birthing, non-birthing, adopting, and fostering.
Employee Assistance Program (EAP): Resources for your mental and physical health.
Quarterly Department Stipend: For engaging team-building activities or in-person gatherings.
Community & Employee Resource Groups: Participate in groups that celebrate identity and lived experiences, fostering a sense of belonging.
Home Office & Monthly Stipends: A new hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses.
Wellness at Rula Program: Year-round wellness initiatives and a $50/month wellness stipend.
Our Inclusive Team Culture
Diversity, equity, and inclusion are cornerstones of our mission to make mental healthcare accessible to everyone. We are dedicated to cultivating a culture of inclusion where every employee feels safe, seen, heard, and valued, contributing their unique perspective to our shared success.